Privacy Policy

Introduction:
We are committed to protecting the privacy and security of our customers’ information. This privacy policy outlines how we collect, use, store, and protect your personal data when you shop with us for Latvian and Eastern European groceries.

Data Collection:

1. Personal Information: We collect personal details such as your name, email address, postal address, phone number, and payment information when you place an order or register an account with us.
2. Cookies and Usage Data: Our website uses cookies to enhance user experience, track shopping cart contents, and analyse traffic patterns. Usage data may include information such as your IP address, browser type, and browsing activity.

Use of Data:
Your data helps us to:

• Process and fulfill your orders.
• Communicate with you about your orders, returns, and any customer service inquiries.
• Improve and personalise your shopping experience.
• Comply with legal obligations.

Data Sharing:
We do not sell or rent your personal data to third parties. Your data may be shared with:

• Service providers who assist us with order fulfillment, payment processing, and website hosting.
• Law enforcement or government authorities where required by law.

Data Security:
We employ robust technical and organisational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Our website is SSL-encrypted to ensure the security of data transmissions.

Your Rights:
You have the right to:

• Access the personal data we hold about you.
• Request correction of any inaccurate data.
• Request deletion of your data where it is no longer necessary for us to retain it.
• Withdraw consent for data processing where you have previously given consent.

Children’s Privacy:
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal data from children. If we become aware that a child under 18 has provided us with personal data, we will take steps to delete such information.

Changes to Privacy Policy:
We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new policy on our website.

Contact Us:
If you have any questions about this privacy policy or our treatment of your personal data, please contact us via the support options available on our website.

By using our website and services, you consent to the collection, use, and sharing of your data as described in this privacy policy.